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Se, per qualsiasi motivo, non sei completamente soddisfatto di un acquisto, ti invitiamo a rivedere la nostra politica su rimborsi e resi.
I seguenti termini sono applicabili a tutti i prodotti acquistati con noi.
Interpretazione
Le parole la cui lettera iniziale è maiuscola hanno significati definiti nelle seguenti condizioni.
Ai fini della presente Politica di restituzione e rimborso:
We value your satisfaction and strive to deliver high-quality digital products and services. Please read our refund policy carefully before making a purchase.
1. Smart Mini Website & WhatsApp Store (Digital Products)
Due to the nature of digital products and services, all sales for the Smart Mini Website and WhatsApp Store are final and non-refundable once development has started or the product has been delivered. However, if you experience technical issues or are not satisfied with the final result, please contact us within 7 days of delivery, and we’ll do our best to resolve the issue.
2. NFC Card (Physical Product)
We offer a 7-day return or replacement policy for NFC cards if:
The card is damaged, defective, or non-functional upon arrival. The design or details printed do not match your approved preview.
You must notify us within 7 days of delivery with clear photos or videos showing the issue. Note: Custom-printed NFC cards are non-refundable unless they arrive damaged or incorrect.
3. Refund Process
To request a refund or replacement, please contact our support team at [your support email/contact info] with your order number, reason for the request, and supporting evidence (if applicable).
Once approved, refunds will be processed to your original payment method within 7–10 business days.
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